All Gravastar products are covered under a 1-year limited warranty, which starts on the date of purchase. This limited warranty covers any manufacturing or workmanship defects that might occur.
This limited warranty does not cover from misuse/abuse, modification or negligence (exposure to chemicals, caustic substances, open flame, high heat, sharp object, and etc.)
If your product arrives with a manufacturing defect, we will gladly send you a replacement. Please contact Customer Support at firstname.lastname@example.org with a brief description of the problem and picture of the defect, we will assist you with replacing your product.