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Shipping

Currently, orders will be shipped out from our warehouse in Nevada and HK within 5 business days since your order has being placed.

(*Due to the holiday in our warehouse, there's a Shipping delay for the orders outside of USA and Europe from Jan 26 to Feb 8, shipping will start on Feb 9 for the countries outside of the USA and Europe.

Orders in USA and some European countries will be processed as usual.)


Typical delivery in the continental US takes place within 5-7 business days for ground shipping, but can occasionally take longer. Hawaii and Alaska deliveries will arrive around 10 days.

International orders are usually 10-15 business days. Duties are not included. It is the customers responsibility to pay for import duties or any local taxes.

For the lost package:

Gravastar will not be responsible for any items damaged or lost during transit.

Any claims should be filed with the respective carrier.

If all else fails, please contact our support team directly for assistance at service@gravastar.com.

 

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