Items will be shipped from our warehouse in Nevada and HK within 1-2 business days since your order has being placed.
Typical delivery in the continental US takes place within 2-5 business days for ground shipping. Hawaii and Alaska deliveries will arrive 4-6 days.
International orders are usually 6-9 business days. Duties are not included. It is the customers responsibility to pay for import duties or any local taxes.
For the lost package:
Gravastar will not be responsible for any items damaged or lost during transit.
Any claims should be filed with the respective carrier.
If all else fails, please contact our support team directly for assistance at firstname.lastname@example.org.